IT Support Executive / Associate (EPS) [1 Post]

Flymya prides itself on our promise, ‘Travel is easy with us’! And we aim to make travel easy by providing the smoothest possible experience when arranging travel.

Flymya has a foundation of high quality IT infrastructure and support. Join our Enterprise System (EPS) team and help improve our IT foundation to prepare for further growth! 

Responsibilities

• Install, backup, monitor and maintain office network devices (router, switches, audio codec, sim gateway, ip phone, ups, NAS, RFID devices)

• Repair laptops, pc’s, printers and network devices.

• Learn and administration for our office system (G Suite, Notion, Bitwarden , Gorgias..etc)

• Onboarding & Offboarding internal system to new/leaving employees.

• Regular update/renew login credentials of external partner systems’

• Must handle urgent cases as OT of Call Center operation, including internet access issues, google services, Microsoft office, Window errors, mobile device errors for all work-related software and applications  whenever required.

• Request budget proposal to management team for maintenance and purchasing IT devices

• Communicate with suppliers and service providers about current and (potential new) systems, requirements and performance

Requirements

• At least over 1 year experience with computer networks, systems maintenance and end-user support and CCTV installation

• Required certificate of A+ NE, CCNA, MTCNA

• Able to work collaboratively with team members

• Preferred English written and verbal communication skills

• Based in Yangon

Interview Test: Basic questionnaire will be part of the recruiting process

Benefit: Lunch & Ferry provided

Holidays: Saturday, Sunday & Gazetted Holiday

Apply: careers.flymya.com (https://flymya.recruitee.com/)