Sales & Solutions Associate (1 Post)

Flymya prides itself on our promise, ‘Travel is easy with us’! And we aim to make travel easy by providing the smoothest possible experience when arranging travel.
Sales & Solutions Associate is responsible for dealing with customers and selling our products especially Hotels and related products. He/she helps customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are a vital part of Flymya’s sales process.

Responsibilities

• Assisting customers by processing sales of Flymya travel products, especially Hotel Rooms, Car Rentals, Bus, etc.,.
• Handling incoming bookings, calculating prices & charges and processing payments
• Dealing with suppliers such as Hotels, Car Rental, Balloon to get the best prices
• Involving CCM Customer Care Moment, making cross-sales which will mainly focus on flight bookings
• Follow communication procedures, guidelines, and policies

Requirements

• Fresh graduates are also welcome with no prior related experience
• Understand the sale process of travel product such as Hotels, Balloons, Car Rental
• Experience with hotels and tourism is preferential
• Excellent communication, social selling, active listening and representation skills
• Ability to multitask, prioritize and manage time effectively
• Proven customer support and sales experience
• Require customer service skills and proficiency working on computer

Job Details

• 5 day shifts within a one week period (Monday through Sunday)

Interview Test: Basic questionnaire will be part of the recruiting process.
Benefit: Lunch & Ferry provided